Silver Care Plan
- 24/7 Uptime Monitoring
- Limited WordPress Edits / Tasks / Changes
- Weekly Off-Server Backups
- Weekly Security Scans & Alerts
- Weekly WordPress Updates (Core and Plugins)
- Site Support
- Monthly Reporting
Our Silver Care Plan Includes
24/7/5 Uptime Monitoring
We’ll set up 24/7/ 5-minute site monitoring for any hiccups and downtime your site might face. We’ll get pinged if anything goes wrong and we’ll get right on it & fix it.
WordPress Tasks & Edits
Send us what you want done to your website, we’ll get them done and turned back around to you, as soon as possible!
Standard Support
Our on-staff WordPress developers will handle any technical or non-technical WordPress issues you have, Resolution time, depending on workload will stand at 3 business days.
Bullet-Proof Daily Off-Site Backups
We’ll take weekly backups on your site so we have a “good version” in case we ever need to restore your site.
360 Security & Malware Protection
We perform weekly security scans on your site to keep it safe and secure. We send you a report of anything suspicious on your site as well as a report of a clean bill of health on a monthly basis.
Monthly Reporting
We will give you a updates report, security report, and task completion report delivered to you every month.
WordPress Core Updates
We will continuously test and check your site to ensure it is running smoothly, and that there are no issues, even if you have a delicate site.
Super Safe Plugin Updates
Introducing SuperSafe Plugin updater – keeping your site secure with every update.
Standard Emergency Support*
On-call 24/7 support reps available to help answer any emergency support issues you may have. Silver plan additional charges will apply.
We are Loved ♥️ by our Trusted Clients
At AlterXY, We are proud of the strong relationships we have with our clients. They choose us for their SEO and development needs repeatedly.
Our clients are very important to us. We are dedicated to providing them with the best service and support possible. Our success is thanks to our client relationships, and we appreciate each one of them.
You can trust that you are in good hands with WPExpertServices. Our happy clients show our commitment to quality. We are sure you will enjoy working with us too. We see our clients as family and treat them that way.
Why Choose Us?
We’re based in Omaha, Nebraska as the registered office.
USA Based Contracts
When you work with WPExpertServices, you have the benefit of dealing with a Nebraska based company, which has US-based contracts!
Clear Communication
Working with our US-based team means clear communication in English without language barriers, making it easy to collaborate, provide feedback, and make real-time changes. You’ll also be in the same time zone (+/- 2 hours), simplifying scheduling and collaboration.
Cultural Understanding
We’re a US-based team and you’ll interact with US-based team members. We are also familiar with international culture and understands the nuances that allow us to create, maintain and scale products that resonate with your target audience. Plus, our US-based developers and marketers are known for their high-quality work and attention to detail, ensuring that your project is completed to a high standard.
Security
When working with WPExpertServices, you can rest easy knowing that your intellectual property is protected by strong US laws. This is especially important if your project involves developing proprietary technology or software.